@article{Borsci2022,
title = {A confirmatory factorial analysis of the Chatbot Usability Scale: a multilanguage validation},
author = {Simone Borsci and Martin Schmettow and Alessio Malizia and Alan Chamberlain and Frank Velde},
url = {https://doi.org/10.1007/s00779-022-01690-0},
doi = {10.1007/s00779-022-01690-0},
year = {2022},
date = {2022-01-01},
journal = {Personal and Ubiquitous Computing},
keywords = {Artifical Intelligence, Chatbot, Interaction, Usability},
pubstate = {published},
tppubtype = {article}
}